No Returns Policy
Last Updated: [13/11/2023]
*1. No Returns Policy*
At Nourish Cosmetic, we take pride in delivering high-quality cosmetic products to our valued customers. To maintain the integrity of our products and ensure the satisfaction of our customers, we do not accept returns.
*2. Refund Eligibility*
a. *Damaged or Defective Products:* If you receive a damaged or defective product, please contact our customer support team at hello@nourishcosmetic.com within 5 days of receiving the product. We will assess the situation and provide instructions for a refund or replacement if necessary.
b. *Incorrect Shipments:* In the rare event that you receive the wrong product, please contact us within 5 days of receiving the shipment. We will arrange for the correct product to be sent to you, or we will issue a refund.
*3. Refund Process*
a. *Contact Customer Support:* To initiate a refund for damaged, defective, or incorrect products, contact our customer support team at hello@nourishcosmetic.com.
b. *Provide Information:* Please provide your order number, a description of the issue, and any supporting documentation, such as photos, to facilitate the refund process.
c. *Refund Approval:* Once we review your request, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5 days.
*4. Exclusions*
a. *Change of Mind:* We do not issue refunds for products based on a change of mind or personal preference.
b. *Unauthorized Returns:* Returns sent to us without prior authorization will not be accepted, and no refund will be issued.
*5. Shipping Costs*
a. *Non-Refundable:* Shipping costs are non-refundable unless the return is a result of our error (e.g., damaged, defective, or incorrect product).
b. *Return Shipping:* Customers are responsible for the cost of return shipping unless otherwise instructed by our customer support team.
*6. Contact Information*
If you have any questions or concerns about our refund policy, please contact us at hello@nourishcosmetic.com.
*1. No Returns Policy*
At Nourish Cosmetic, we take pride in delivering high-quality cosmetic products to our valued customers. To maintain the integrity of our products and ensure the satisfaction of our customers, we do not accept returns.
*2. Refund Eligibility*
a. *Damaged or Defective Products:* If you receive a damaged or defective product, please contact our customer support team at hello@nourishcosmetic.com within 5 days of receiving the product. We will assess the situation and provide instructions for a refund or replacement if necessary.
b. *Incorrect Shipments:* In the rare event that you receive the wrong product, please contact us within 5 days of receiving the shipment. We will arrange for the correct product to be sent to you, or we will issue a refund.
*3. Refund Process*
a. *Contact Customer Support:* To initiate a refund for damaged, defective, or incorrect products, contact our customer support team at hello@nourishcosmetic.com.
b. *Provide Information:* Please provide your order number, a description of the issue, and any supporting documentation, such as photos, to facilitate the refund process.
c. *Refund Approval:* Once we review your request, we will notify you of the approval or rejection of your refund. Approved refunds will be processed within 5 days.
*4. Exclusions*
a. *Change of Mind:* We do not issue refunds for products based on a change of mind or personal preference.
b. *Unauthorized Returns:* Returns sent to us without prior authorization will not be accepted, and no refund will be issued.
*5. Shipping Costs*
a. *Non-Refundable:* Shipping costs are non-refundable unless the return is a result of our error (e.g., damaged, defective, or incorrect product).
b. *Return Shipping:* Customers are responsible for the cost of return shipping unless otherwise instructed by our customer support team.
*6. Contact Information*
If you have any questions or concerns about our refund policy, please contact us at hello@nourishcosmetic.com.
